Welcome to Maria Pen. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.

 Product Information

We make every effort to display product details, images, and descriptions as accurately as possible. However, we do not guarantee that all information is free of error or complete. Product availability and specifications are subject to change without notice.

 Pricing

All prices listed on our website are in the applicable currency and are inclusive of applicable taxes unless otherwise stated. We reserve the right to adjust pricing at any time without prior notice.

Payment Method

We currently offer Cash on Delivery as the only payment method. Customers are required to make the full payment in cash at the time of delivery. Please ensure that someone is available at the delivery address to receive the order.

 Order Acceptance

Once you place an order, you will receive a confirmation via email or message. Acceptance of your order occurs once the item has been dispatched. We reserve the right to decline or cancel any order for reasons including but not limited to stock unavailability or incorrect information.

Delivery

Orders are typically processed and dispatched within 1–3 days. Delivery timelines may vary based on your location. We aim to deliver in a timely manner, but delays may occasionally occur due to unforeseen circumstances.

Returns and Exchanges

Returns or exchanges are accepted only if the item is damaged or defective upon delivery. You must notify us within 48 hours of receiving the item, along with photographic evidence. Returned items must be unused and in their original packaging.

Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of Maria Pen and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

Maria Pen is not liable for any direct, indirect, or incidental damages resulting from your use of, or inability to use, the website or the products provided. All products are used at the customer’s own risk.

Contact

For any questions regarding these terms and conditions, you may contact us at:
Email: [email protected]