At Maria Pen, we aim to deliver your orders safely and promptly. Please review our shipping guidelines below.

1. Order Processing Time

All orders are processed within 1–3 days after confirmation. You will receive a confirmation message once your order is ready for dispatch.

2. Delivery Method

We currently offer Cash on Delivery as our exclusive payment method. Please ensure someone is available at the delivery address to receive the order and make the cash payment upon arrival.

3. Shipping Areas

We deliver to most major locations. If your location is outside our delivery coverage, we will notify you promptly via email.

4. Delivery Timeframe

After dispatch, orders are typically delivered within 1–3 days, depending on your location. Delivery times may vary due to external factors such as weather or route conditions.

5. Missed Deliveries

If delivery is unsuccessful due to the recipient being unavailable, our team will attempt to reschedule the delivery. Multiple failed attempts may result in the cancellation of the order.

6. Contact

For any shipping-related questions, feel free to reach out to us at:
📩 [email protected]